Privacy Policy
Last updated: August 1, 2026
Overview
Learnzo is an AI-powered learning platform. This Privacy Policy explains how we collect, use, process, and protect your data when you use our services.
AI & Data Processing
Learnzo uses artificial intelligence to process your documents and generate study materials. Here is how we handle your data:
| What we process | Details |
|---|---|
| Document content you upload | Processed to extract text, generate flashcards, quizzes, and study materials |
| Where embedding happens | Sent to OpenRouter AI (US servers) via API for vector embedding; used to enable retrieval search within your workspace |
| Where AI chat happens | Sent to Fireworks AI (US servers) via API for chat completions |
| How long we keep it | Until you delete your account or remove the asset |
| Do we train AI on your data? | NEVER. Your data is your data. We do not use your content to train or improve models. |
| Who can access it | Only you and your workspace members |
| Encryption | In transit (TLS 1.3) and at rest (AES-256) |
Data We Collect
- Account data: Email address, display name, avatar (if provided)
- Document content: Files you upload for processing
- Usage data: Study sessions completed, flashcards reviewed, quiz attempts
- Payment data: Processed by Polar.sh — we never store full payment details. Billing, refunds, and cancellation terms are covered by our Terms of Service (all payments are final; cancellations take effect at the end of the current billing cycle).
GDPR Compliance
If you are in the European Economic Area (EEA), you have the following rights:
- Right to access: Request a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Delete your account and all associated data
- Right to data portability: Export your data in a machine-readable format
- Right to object: Object to processing of your data
To exercise these rights, contact us at privacy@learnzo.ai.
Our Data Processing Agreement (DPA) is available upon request for enterprise customers.
Cookies
We use essential cookies for authentication and functionality. We use analytics cookies to understand how visitors use our website. You can control cookies through your browser settings.
Children's Privacy (COPPA)
Learnzo complies with the Children's Online Privacy Protection Act (COPPA). For school accounts, we rely on the school to obtain parental consent. If you believe a child has provided us with personal data without consent, contact us immediately.
Contact
For privacy-related inquiries:
Email: privacy@learnzo.ai
Data Protection Officer: dpo@learnzo.ai